Ending the "We Never Saw That" Dispute: Introducing Review Scroll Tracking
The most common post-launch dispute is a client claiming they never saw a specific detail. Scroll tracking provides the evidence-backed sign-off you need.
Evidence-Backed Sign-Off: No More "We Never Saw That"
The most common post-launch dispute is a client claiming they never saw a specific detail—a typo, a broken element, or missing footer content. Where the standard review button captures a reviewer’s claim that they checked a page, our new Review Scroll Tracking captures the evidence for it.
Why Scroll Tracking Matters
Reviewing a long landing page is an invitation to accidental skimming. A client can click "mark as reviewed" after seeing just the top 20%, and nothing about that click says otherwise.
Scroll tracking turns a subjective page review into a timestamped record. It records how much of each page a reviewer actually had on screen, and for how long, during the staging and sign-off phase.
Key Benefits
- Liability Protection: The sign-off audit trail gives you specific answers. You can prove that the footer was on their screen for 12 seconds at 94% coverage on a specific date and device.
- QA Thoroughness: A page only reaches "verified" once it passes your chosen coverage threshold (default 90%). Sections nobody scrolled to are visibly outstanding.
- Structured Sign-Off: Clients get a live "Reviewed 72%" readout in the widget, encouraging a top-to-bottom pass instead of jumping around.
Privacy and Consent
This is not visitor analytics. It is a defensible, opt-in feature for invited reviewers only. It deliberately never runs for a visitor who hasn’t either opened the feedback widget or followed a specific Client Review URL you sent them.
Public visitors who never got the link are never measured, keeping your site’s performance and privacy intact for the general public.
Get Started
You can enable scroll tracking today in your project settings.